Do you need specialist knowledge to set up the fire pit?
No special expertise is required for the setup. However, since the fire pits are very heavy, we advise you to have one or more people help you set them up.
How hard is it to assemble?
It’s very easy! Ten minutes would be enough. Please refer to Guide Book.
What material are the fire pits made of?
Fiber concrete and eco-stone are used to manufacture our fire pits. These materials are particularly robust and ensure durability. Fiber concrete is concrete whose properties are optimized by adding fibers, for example to prevent the formation of cracks. Eco-Stone is made from natural inorganic mineral powder with the addition of high-quality plastics. Attractive appearance, high stability and low weight are the characteristics of this material. For product properties of the various fire pits, please refer to the information on the respective item.
Is the gas bottle integrated into the fire pit?
The gas bottle cannot be integrated into all fire pits. In the case of fire pits, where possible, this is explicitly stated in the product description.
Is a hose and a pressure reducer included?
Both the pressure reducer and the hose needed to connect to a gas cylinder are included.
Is the propane tank included?
No, the propane tank is not included with this fire pit.
What gas is used for the fire pits?
The fire pits are operated with propane.
Can this fire pit use a direct line from a propane source? Not a small tank?
This fire pit comes ready and equipped to connect to a 20 lb. LP gas tank. You will need a certified gas supplier or a local gas professional to come and reconfigure the gas connection in order to connect this to a plumbed propane line. Changing to the connection would void the warranty.
Do we need to have the fire pit connected to an electrical supply or outlet?
The item does not require an electrical connection. It is a push button ignition that is battery powered.
The igniter says electric. Does it have to be plugged in to an electrical outlet or is it battery operated?
It is AAA battery operated. The battery is located inside of the igniter.
Is the connection valve to the propane tank standard connection?
Yes, the propane tank connection is a standard connection. Inlet connection: QCC (1.312”-5ACME)
Is this item winter proof / weatherproof?
Yes, this item is made to be used outdoors. However, it should be covered during the winter months. And be sure to keep the bottom of the stove ventilated when in use.
Can the fire pit be left outside over the winter?
Yes, it can stay outside over winter but should be covered with a weather hood.
Is the fire pit waterpoof or do you need a separate cover when it rains?
The rain does not damage the fire pit much as it is designed for outdoor use. However, we recommend using either a protective hood or a cover for general protection.
Can this fire table be stored outside safely with the protective cover on in a cold climate during the winter months?
We recommend that you detach the propane tank, cover the item and store the unit in an enclosed area. This will help protect it from cold weather conditions.
Can the fire pit be used indoors?
No, the fire pits are only intended for outdoor use, as CO2 poisoning can result in closed rooms.
I am concerned about rain water getting inside the item. Does the lid make it water-proof or do I need to buy a separate cover for it?
This product is designed for outdoor use, so a little rain shouldn't be too much trouble. But we suggest that you use a cover to protect the table when it is not in use. A cover will keep leaves and dirt out of the lava rock or fire glass.
Can the fire pit be placed on a wooden base?
It's not a problem, the fire pit can be placed on a wooden base.
How long will the unit burn with a full 20 lbs tank?
Burn time is determined by the BTUs.
Can the flame be regulated?
The flame can be regulated turning the knob.
How high is the flame?
The flame height is determined by different BTU
Can you grill on a fire pit?
The fire pit is not suitable for grilling or food. Dirt can affect the proper functioning of the fire pit.