• Constructed from Commercial Grade #304 Stainless Steel
• Efficient Soft-Close Drawers for storage
• Convenient Cutting Board and Folding Shelf
• Enhanced Mobility with Locking and Non-Locking Caster Wheels
• Vast 1,072 sq in. Cooking Surface for grand feasts
• Tank Pullout Drawer for easy access
• Top-tier Side, Rear & Bottom Ventilation

Freight Policy

• All damages must be reported within 48 hours of delivery to qualify for any freight claims.
• Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment.
• If customer accepts the shipment, customer must notate and provide the description of the damage on the freight bill (bill of lading).
• Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48- hour window.
• Pictures of the damaged freight and/or item are required for all claims.
• If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.

*Freight Claims Form to be submitted to info@amplifyourhome.com*
Access the form here.

Return Policy

• Most unused items can be returned within 60 days of delivery.
• All returns need to be pre-approved with a Return Merchandise Authorization (RMA)
• All returns must be shipped back in manufacturer packaging.
• We will not accept returns on special order items.
• Returns are subject to a 20% re-stocking fee, and will be applied upon receipt and inspection of the item.
• Customer is responsible for all actual shipping costs and any other direct return cost.
• It is the responsibility of the customer to return the product in the same new/undamaged condition in which it was received. If a return product is received damaged in shipping, it will not be eligible for a credit. We are not responsible for items received with damage.
• Items that have been damaged due to weather will not be covered under manufacturer's warranty, and are not returnable at any time.
• The following items are not returnable at any time for any reason, if they have been installed or burned:
  - gas logs
  - gas burners
  - gas stoves
  - wood burning stoves
  - fireplaces
  - fireplace inserts
  - chimeneas
  - fire pits
  - grills
  - smokers
  - any other product associated with gas (natural or propane) or fire.

This is a liability issue, and we are not responsible for any items once they have been installed and/or burned. If the item is believed to be defective, we will be happy to assist you with the warranty process through the manufacturer to resolve the problem.

For any questions, please reach out via LiveChat, Email or Call 201-528-6084

2022 Warranty Information

GOLD STANDARD WARRANTY

Your investment in AMD Direct product is backed by the strongest warranty in the industry. In addition to precision engineering and outstanding performance, AMD Direct products include our GOLD STANDARD LIFETIME WARRANTY with all replacement parts 100% non-prorated. Effective with purchases 8/1/21.

AMD Direct Warranty is valid for original purchaser at original site of delivery with proof of purchase and photo documentation only. Registration form must be submitted online within 30 days of the purchase date to validate the warranty. Warranty is void upon transfer of ownership. Warranty does not apply to products installed in any commercial, rental, or nonresidential application (exception of the Resort Grill, Alturi, & TRL). Warranty covers replacement parts only. Manufacturer is not responsible for labor or labor-related costs. Warranty does not cover discoloration, surface rust, corrosion, or oxidation, which may occur due to harsh environments, chemicals, or overheating. Warranty will not apply for damage resulting from improper installations, abuse, extreme environments, grease fires, or misuse. Proof of regular and proper maintenance is required. Coastal, humid, and/or salt environments are subject to manufacturer review. All out-of-box claims must be made within 30 days of purchase and must be made prior to installation. Any product installed damaged will be considered damaged during installation and not covered under warranty. Warranty and registration forms are available at www.amddirect.com/register. Please be advised - all display models are sold “as is” and the warranty covers the following items only: main burners (Gold Standard Lifetime Warranty), grates (Gold Standard Lifetime Warranty), burner covers (Gold Standard Lifetime Warranty). All warranties are subject to the review and approval of the manufacturer.

AMD DIRECT GAS APPLIANCES (GRILLS, SIDE/POWER BURNERS, GAS GRIDDLE & OVEN)

• Gold Standard Lifetime Warranty on construction and manufacturer defects
• Gold Standard Lifetime Warranty on stainless steel construction
• Gold Standard Lifetime Warranty on cooking grates, burners, burner covers, valves, flame tamers, and heatzone separators, temperature gauges, & hood springs
• Gold Standard Lifetime Warranty on briquette systems
• 3 YEAR Warranty on all other parts, components, & electrical, including: LED bulbs, wire harness, & switches; power source wire; transformer; interior halogen light wire & bulb

VENT HOODS, REFRIGERATION, COLD STORAGE & SINKS

VENT HOODS

• 5 Year Warranty on all Stainless Steel Construction
• 3 year Warranty on blowers, LED Lighting, wiring harness and switches

15" & 24" REFRIGERATION MODELS

• 3 year Warranty on all construction including compressors
• 1 year Warranty on transformer, LED bulbs, LED harness, power source wire, LED switches, interior halogen light wire/bulbs

21" REFRIGERATION MODELS

• 1 year Warranty on all construction & electrical components including compressor, transformer, LED bulbs, LED harness, power source wire, LED switches, interior halogen light wire/bulbs

COLD STORAGE & SINKS

• Gold Standard Lifetime Warranty on Ice Chests
• Gold Standard Lifetime Warranty on drains & faucets

DRAWERS, DOORS, GRILL LINERS, & CARTS

• Gold Standard Lifetime Warranty on construction, workmanship and materials for all stainless steel parts, including doors, drawers, grill liners, & carts
• 3 year on electrical (Warming Drawers)

COVERS

• Gold Standard Lifetime Warranty on covers, including grills, carts, side/power burners, gas griddle & oven

COMMERCIAL APPLICATIONS

GAS GRILLS

• Gold Standard Lifetime Warranty on workmanship, construction, & manufacturer defects for all commercial and/or hospitality applications
• Warranty is void upon misuse, including lack of regular cleaning, vandalism, or theft
• Warranty is valid only if regular maintenance is exercised. Due to the nature of commercial applications (multiple users, lack of control of use, etc.) regular maintenance is mandatory